WhatsApp: wa.me/60237733519
Email: VisaCIMB@concierge-asia.visa.com
Phone Call: +60327723519
 
For cancellation or amendment, click here for live chat (from 10am to 7pm on Mondays to Fridays except public holidays, in which replies will be within the next business day) or email mycs@myfunnow.com

This privilege is valid during the period from 1 April 2023 to 30 September 2023, both dates are inclusive. 

Exclusively for cardholders of CIMB Preferred Visa Infinite and CIMB Preferred Visa Infinite-i credit cards in Malaysia.

Cardholders who purchase one (1) set of the specially curated menu at participating restaurants via Visa Concierge shall be eligible to receive one (1) additional complimentary set of the same menu. 

Eligible cardholders must request for their dining reservation via Visa Concierge at the following channels to enjoy the privilege:-

WhatsApp: 60327733519 or wa.me/60237733519; or

E-mail: VisaCIMB@concierge-asia.visa.com; or

phone call: 60327723519.

Visa Concierge will require cardholders to provide the following information as part of the request: name, mobile number, email address to receive the confirmation of reservation, date and time of reservation, dietary restriction (if any), and additional request (if any). 

Upon confirmation of the availability of the reservation, Visa Concierge will require cardholders to provide their eligible card number, verification code, and expiry followed by OTP via SMS to proceed with payment for the reservation. Cardholders who request via email will be contacted via phone call for completion of payment for the reservation. 

Confirmation of reservation will be sent via email to the email address provided by the cardholder during the request. 

Payment must be made with CIMB Preferred Visa Infinite and CIMB Preferred Visa Infinite-i credit cards in Malaysia.

Availability of the reservation is subject to first-come, first-served based on a monthly capping of RM120,000 for the privilege.

Each cardholder is only entitled for one (1) reservation per month during the period. 

Cardholders cannot request for a new reservation until the current reservation is completed.

The privilege is only acceptable for dine-in only at the participating restaurants. 

All phone calls to Visa Concierge will be recorded for monitoring and training purposes.

All emails to Visa Concierge will be responded to within 48 hours. 

Visa Concierge terms and conditions apply:  https://www.concierge-asia.visa.com/terms-and-conditions

For cancellation or amendment for a paid reservation, eligible cardholders can:

Access the live chat here from 10am to 7pm on Mondays to Fridays except public holidays in Malaysia, in which replies will be within the next business day; or

E-mail cs@myfunnow.com. 

Participating restaurants may substitute any items on the menu with notification to cardholders during the reservation. 

Any additional or supplementary charges not stated within the menu are not eligible for this privilege and is payable by the cardholder with their eligible card at the restaurant during the reservation.

This privilege is not valid for use in conjunction with any other on-going offers, promotions, discounts, vouchers and/or privilege cards, unless allowed by the participating restaurants.

CIMB reserves the right to disqualify the eligibility of cardholders for this privilege in the event the cardholder’s AUM does not meet the Assets Under Management (“AUM”) minimum balance requirement stipulated in CIMB Preferred Terms & Conditions at http://www.cimbpreferred.com.my/tnc at all times.

CIMB shall have the right to amend, delete or add to any of the terms and conditions set out herein, in whole or in any part from time to time including to vary the period, as well as the right to cancel or suspend the privilege, with prior notice of at least five (5) calendar days. 

All disputes arising from this privilege shall be governed by CIMB.

All terms and conditions as stated herein are in accordance to the laws of Malaysia.

CIMB’s decision on all matters relating to this privilege shall be final and binding.

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