Email: CIMBMYInfinite@concierge-asia.visa.com
Phone call: +603 2772 3519
WhatsApp: +603 2772 3519 or https://wa.me/60327723519
For cancellation or amendment, click here for live chat (from 10am to 7pm on Mondays to Fridays except public holidays, in which replies will be within the next business day) or email mycs@myfunnow.com

​

1. Payment must be made with CIMB  Preferred Visa Infinite and CIMB  Preferred Visa Infinite-i Credit Cards issued in Malaysia.

2. This promotion is valid during the period from 15 April 2023 to 31 December 2023 (“Campaign Period”), both dates are inclusive. ​

3. The promotion is exclusively for cardholders of CIMB Preferred Visa  Infinite and CIMB Preferred Visa  Infinite-i credit card (“eligible cards”) in  Malaysia who are CIMB Preferred clients that meet the Assets Under  Management (“AUM”) minimum balance requirement of RM250,000  stipulated in CIMB Preferred Terms & Conditions at https://www.cimbpreferred.com.my/tnc at all times during the Campaign Period.

4. Cardholders who purchase one (1) set of the specially curated menu at participating restaurants via Visa  Concierge shall be eligible to receive one (1) additional complimentary set of the same menu. This is limited to a  maximum of 1 complimentary menu redemption per table, per visit and per cardholder. No split payment is allowed.

5. Eligible cardholders must request for their dining reservation via Visa Concierge at the following channels to enjoy the offer:-

   • Email: CIMBMYInfinite@concierge-asia.visa.com; or

   • Phone call: +603 2772 3519; or

   • WhatsApp: +603 2772 3519 or https://wa.me/60327723519 

6. Visa Concierge will require cardholders to provide the following information as part of the request: name, mobile number, email address to receive the confirmation of reservation, date and time of reservation, dietary restriction (if any), and additional request (if any).

7. Upfront payment must be made with  CIMB Preferred Visa Infinite and CIMB  Preferred Visa Infinite-i Credit Cards at the point of reservation. Visa  Concierge will contact the cardholders for card payment details to proceed for completion of the dining reservation.

8. Confirmation of reservation for all channels will be sent via email to the email address provided by the cardholder during the request. 

9. The dining reservation is subject to monthly campaign capping at  RM133,333, on first-come, first-served basis.

10. Each cardholder is only entitled for one  (1) reservation per month during the  Campaign Period.

11. Cardholders are not allowed to request  for a new reservation until the current  reservation is completed. Example:  Current reservation date is on 15 May  2023, the next reservation can only be  done after 15 May 2023 visit.

12. The offer is only acceptable for dine-in only at the participating restaurants featured on this page and subject to availability of the restaurant

13. Cardholders are required to check with the respective participating restaurants for their halal status prior to making a visit or placing order.

14. All phone calls to Visa Concierge will be recorded for monitoring and training purposes

15. All emails to Visa Concierge will be responded to within 48 hours including weekends.

16. Visa Concierge terms and conditions apply:  https://www.concierge-asia.visa.com/terms-and-conditions

17. For cancellation or amendment for a paid reservation, eligible cardholders can:

    • access the live chat with FunNow here from 10am to 7pm on Mondays to Fridays except public holidays in Malaysia, in which replies will be within the next business day; or

    • email mycs@myfunnow.com.

18. ​Participating restaurants may substitute any items on the menu with notification to cardholders during the visit.

19. Any additional or supplementary charges not stated within the set menu is not eligible for this offer and is payable by the cardholder with their eligible card at the restaurant during the visit.

20. This offer is not valid for use in conjunction with any other on-going offers, promotions, discounts, vouchers and/or privilege cards, unless allowed by the participating restaurants.

21. CIMB reserves the right to disqualify the eligibility of cardholders for this offer in the event the cardholder’s  AUM does not meet the AUM  minimum balance requirement of  RM250,000 stipulated in CIMB  Preferred Terms & Conditions at https://www.cimbpreferred.com.my/tnc at all times. The determination of  AUM would be based on below AUM  position taken unless stated otherwise.